Return Policy
At HEVRON, we want you to love your purchase. If something isn’t quite right, we’re here to help.
You may initiate a return or exchange through our online portal:
Return Window
Full-price items may be returned within 14 days of delivery for a refund to the original form of payment.
Return Fee
A $10 fee per order is deducted from your refund. This covers the prepaid return label and processing.
Return Conditions
Items must be unworn, unwashed, free of stains, odors, or damage, with all original tags attached, and returned with the original packing list. Items that do not meet these conditions will be sent back to the customer. Returns sent without authorization will be returned to sender.
Discount Codes
If you used a discount code, your refund reflects the proportionally discounted price you paid.
Final Sale
Sale items are FINAL SALE and cannot be returned, exchanged, or refunded.
Exchanges
Full-price items may be exchanged for a different size or style within 14 days of delivery through HEVRON Returns. There is no fee for exchanges.
Shipping Charges
Original shipping charges are non-refundable unless the item arrived damaged or we shipped the wrong item.
Refund Timing
Once your return arrives at our warehouse, please allow 5–7 business days for inspection and processing. Your bank may take an additional 5–7 business days to show the refund. You will receive an email once your refund is processed.
Customer Support
If you have questions regarding your return, our team is here to help.
Email: service@shophevron.com
Phone: (754) 231‑3691, Monday–Friday, 9:00 am–5:00 pm EST.
